Privacy Policy

Introduction

Welcome to https://yacht-rental-dubai-marina.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://yacht-rental-dubai-marina.terratrek.net
Mobile applications associated with our services
Online forms and registration processes
Email newsletters and promotional campaigns
Social media interactions related to our brand

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy practices. We encourage users to review the privacy policies of these external resources before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in various scenarios:

Using Our Services: When you sign up as an authorized user, use our applications, or access our website, we collect and process your personal information to provide the requested services.
Website Visits: We track user interactions on our websites, including pages visited, time spent, and referral sources, to improve our content and user experience.
Communications: If you choose to receive marketing materials or updates from us via email, phone, or SMS, we’ll use your contact details for this purpose.

Personal Data Collection

We collect several types of personal data to enhance your experience and personalize our services:

Account Information: Details related to your user account creation, including usernames, passwords, and profile preferences.
Payment Information: Credit/debit card numbers, expiration dates, and billing addresses for secure transactions.
Financial Data: This may include bank account information for direct deposits or withdrawal requests.
Purchase History: Records of products or services booked through our platform, including pricing details.
Mobile Device Identifiers: Unique device identifiers to improve app functionality and analytics.
Location Data: Information about your geographical location when you interact with our geo-services.
Feedback and Reviews: Comments, ratings, and reviews you provide to help us enhance our services.
Social Media Details: If you choose to connect your social media accounts, we may collect information from these platforms (subject to their privacy policies).
Product Preferences: Your choices regarding yacht rentals, including preferred amenities, seating arrangements, etc.

Cookies and Tracking Technologies

We employ cookies and similar technologies for several reasons:

Improved User Experience: Cookies ensure our website functions correctly and remember your preferences.
Analytics: We use analytics tools to track user behavior, gather insights, and enhance our services. Cookies help us identify returning visitors and understand user interactions.
Personalization: By setting cookies, we can deliver personalized content and recommendations tailored to your interests.

Our Cookie Manager allows users to control which types of non-essential cookies are set on their device. For more information about cookies, including how to manage or delete them, please visit our Cookie Policy page.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and business needs:

Personal data is retained as long as necessary for the purposes it was collected, such as providing services, fulfilling transactions, or complying with legal obligations.
Once the purpose of data collection is no longer relevant, we securely delete or anonymize the information to protect your privacy.

Security Measures

We prioritize data security and have implemented robust measures to safeguard your personal information:

Encryption: We use encryption protocols for data storage and transmission to prevent unauthorized access.
Secure Third-Party Processing: For certain services, we engage reputable third-party processors who adhere to strict privacy and security standards.
Access Control: Only authorized personnel with legitimate business reasons can access your personal data.

Children’s Privacy

We do not intentionally collect or store any personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us, and we will take prompt action to rectify it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may limit our use of your data in specific ways.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for refusing to provide or withdrawing consent to process your data.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post any significant revisions on our website and inform users of substantial changes via email (if applicable). Please review this page periodically for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Address: Yacht Rental Dubai Marina, [Your Address], [Postal Code]